Goldnik has offered exceptional jewelry and service to our customers since 1998. Our business motto is to provide our customers with stylish and current trends in diamond and gemstone jewelry at affordable prices, together with outstanding service and customer satisfaction, while maintaining the finest standard of craftsmanship any one can offer.
To reinforce our commitment so that our customers can shop at ease we offer unconditional 30 days money-back guarantee and 90 days warranty against any manufacturing defects free of any charge including repair and shipping cost. After 90 days we offer jewelry repair at very nominal charges.
Our contact information:
917-771-6077 (between 9 a.m. and 9 p.m. Eastern time zone)
Contact us for any questions or special firstname.lastname@example.org
All shipping is FREE. We ship First Class, Registered and Insured via US Postal Service. Free Shipping only applies to US addresses only. Please contact us for International shipping.
Delivery time via US Postal Service will be 3 to 5 business days depending on the zone.
We like to keep you informed throughout the order process. When you place an order, you will receive an order confirmation message immediately. Once your order begins its road trip to you, we’ll send another email updating you on your order.
RETURNS & EXCHANGES
Goldnik offers an easy return policy. Goldnik is dedicated to ensuring the satisfaction of your jewelry purchase and our services. If for any reason you aren't satisfied with our jewelery, you may return it in its original condition. You can return any item within 30 days of shipping from our store with no questions asked. The item should be in it’s original condition and packaging.
REMEMBER that the return shipping has to be paid by the customer unless you recieve a damaged or incorrect item.
Please place the item and it's original packaging in the box and return it with the return address label supplied. The return package will not be accepted unless sent via First Class, Registered and Insured US Postal Service.
NOTE that, while we want you to be happy with your purchases, an excessive number of returns in a twelve-month period may cause us to reject future orders from you.
Once your item is recieved, it will then be reviewed by our Quality Control Department. You will recieve e-mail notification regarding your return or exchange, within seven business days. Any unauthorized, improperly packaged, or non-insured packages will be returned to the sender. Items that show signs of wear or have been resized, engraved, altered or damaged in anyway cannot be accepted for return.
Any order can be cancelled by calling 516-336-9055 before the notification for shipping is received by the customer.